Contact Us
Kelbiti™ is owned and operated by Hangzhou Yingtuo Business Management Co., Ltd. | Legal Representative: Chen Manqun.
Registered Address: Room 1275, No. 18 Liusi Road, Liuxia Subdistrict, Xihu District, Hangzhou City, Zhejiang Province | Email: service@kelbiti.com | Telephone: +86 15583206821.
Customer Support
Our customer-service team can assist with product questions, order information, delivery updates, returns, damaged or incorrect items, and questions concerning our store policies.
For order-related inquiries, please include your order number and a short description of the matter. Supporting photos may be useful when the inquiry concerns product condition or an incorrect item.
Official Business Details
Brand: Kelbiti™
Legal Company: Hangzhou Yingtuo Business Management Co., Ltd.
Legal Representative: Chen Manqun
Email: service@kelbiti.com
Telephone: +86 15583206821
Customer Service Hours: 8:00 AM–10:00 PM
Please do not send return parcels to the registered business address unless our support team specifically confirms that location in your return instructions.